We want to improve the way you can access services through your GP practice.
What you can expect from us:
- The right care at the right time based on your needs. This may mean you see a more appropriate health professional without needing to see your GP.
- Bilingual telephone information on local and emergency services.
- Information on how to access the right help and advice.
- A quicker response when you telephone your GP practice.
- Improved telephone systems so you don’t need to call back multiple times.
- A range of options to contact your GP practice and make an appointment.
- We will plan our services, listen to you, and ensure that our services meet your needs.